


At this moment, packet capture would help you to understand the issue. There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes.įor example : You are trying to register a Cisco IP Phone, SIP or SCCP but the phone is not registering to Cisco Unified Communications Manager (CUCM) and you have done all the basic troubleshooting but you are unable to figure out why the IP Phone is not registering. Collecting Packet Capture from Cisco IP Phone
