Select Skype and click on the Uninstall button. Go to Settings → Apps → Apps & Features. If that did not work, uninstall and reinstall the app. Simply click on the update notification to update your Skype version. If there’s a new Skype version available, install it and check if the problem is solved. Click on Reset and check if this solution worked for you. Click on Advanced options and scroll down to the Reset button. Then, under Apps & Features, select Skype. Navigate to Settings and click on Apps. If you’re running an older Skype version, use the Reset option. Select and rename the Skype for Desktop folder. Then type %appdata%\microsoft in your Windows Search bar and hit Enter. Locate and close all Skype.exe processes. If you’re running Skype version 8.61 or later, try resetting the Skype local settings. Keep in mind that both ends need to accept the contact request in order to be able to send messages. Remove the problematic contact and add them again.Įnsure your contact has added you under their Contacts list. Ask them to add you back and check if the red exclamation mark is gone now. Maybe your contact accidentally removed you from their Contacts list. Otherwise, you’ll need to send those messages again. If it’s been less than 24 hours since you sent the messages, Skype will attempt to deliver them. Use an alternative solution to contact the recipient and ask them to maintain a steady network connection. In other words, they’re been disconnected from the Internet for quite some time. 
The red exclamation mark may pop up if the person you’re sending the messages to is completely offline. Ask the Recipient to Check Their Connection And if there are other devices using the connection, disconnect them and check if Skype succeeds in delivering the problematic messages. In case you’re using a wireless connection, try switching to a cable connection. Wait two minutes and then power up your device. Additionally, if it’s been weeks since you last unplugged your router, go ahead and disconnect the power cable. So, go ahead and restart your router and computer.
How to Fix Red Exclamation Mark on Skype Restart Your Router and ComputerĪ simple restart can work wonders.
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